Tilly london Returns Policy

We aim to process returns within 10 working days of receiving the item.

We offer a 7 day return policy on all unworn items – If you want to return your order please notify us by email, stating the reason of return and order number within 7 days of receiving your product/s. Your feedback is very important to us.

All items returned must be unworn, undamaged and sent via a tractable method. We are not responsible for any packages lost in transit – original postage payments are non-refundable.

Please note if any item is returned and deemed not suitable for re-sale, then it is non-refundable and will be returned to you.